balance equationreview2016-12-31
Difference 154132000 exceeds tolerance 2033767.000. Presentation or filing-vintage differences need review.
Revenue
$13.28B
Fiscal year ended 2025-12-31Operating income
$1.82B
Fiscal year ended 2025-12-31Free cash flow
$4.58B
Fiscal year ended 2025-12-31ServiceNow, Inc. (NOW) reported revenue of $13.28B and net income of $1.75B for the fiscal year ended 2025-12-31. This page shows 10 annual periods of income statement, balance sheet and cash flow figures normalized from ServiceNow, Inc.’s SEC filings, each linked to the filing it came from. It is classified by the SEC under Services-Prepackaged Software.
Income
| Metric | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 | 2020-12-31 | 2019-12-31 | 2018-12-31 | 2017-12-31 | 2016-12-31 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $13.28B | $10.98B | $8.97B | $7.24B | $5.90B | $4.52B | $3.46B | $2.61B | $1.92B | $1.39B |
| Cost of revenue | $2.98B | $2.29B | $1.92B | $1.57B | $1.35B | $987.00M | $796.00M | $622.66M | $499.86M | $399.00M |
| Gross profit | $10.30B | $8.70B | $7.05B | $5.67B | $4.54B | $3.53B | $2.66B | $1.99B | $1.42B | $991.99M |
| Operating income | $1.82B | $1.36B | $762.00M | $355.00M | $257.00M | $199.00M | $42.00M | -$42.43M | -$64.40M | -$382.17M |
| Net income | $1.75B | $1.42B | $1.73B | $325.00M | $230.00M | $119.00M | $626.70M | -$26.70M | -$116.85M | -$414.25M |
| Research & development | $2.96B | $2.54B | $2.12B | $1.77B | $1.40B | $1.02B | $749.00M | $529.50M | $377.52M | $285.24M |
| Weighted-average diluted shares | shares 1.05B | shares 1.04B | shares 1.03B | shares 203.54M | shares 203.17M | shares 202.48M | shares 197.22M | shares 177.85M | shares 171.18M | Unavailable |
| Pretax income | $2.26B | $1.74B | $1.01B | $399.00M | $249.00M | $150.00M | $67.00M | -$39.02M | -$113.41M | -$410.42M |
| Income tax expense | $513.00M | $313.00M | -$723.00M | $74.00M | $19.00M | $31.00M | -$560.00M | -$12.32M | $3.44M | $3.83M |
| Diluted EPS | $1.67 | $1.37 | $1.68 | $1.60 | $1.13 | $0.59 | $3.18 | $-0.15 | $-0.68 | Unavailable |
| Selling, general & administrative | $5.51B | $4.79B | $4.16B | $3.55B | $2.89B | $2.31B | $1.87B | $1.50B | $1.11B | $818.92M |
| General & administrative | $1.12B | $936.00M | $863.00M | $735.00M | $597.00M | $454.00M | $339.00M | $296.03M | $210.53M | $158.94M |
| Selling & marketing | $4.39B | $3.85B | $3.30B | $2.81B | $2.29B | $1.86B | $1.53B | $1.20B | $894.98M | $659.98M |
Balance
| Metric | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 | 2020-12-31 | 2019-12-31 | 2018-12-31 | 2017-12-31 | 2016-12-31 |
|---|---|---|---|---|---|---|---|---|---|---|
| Cash & equivalents | $3.73B | $2.30B | $1.90B | $1.47B | $1.73B | $1.68B | $776.00M | $566.20M | $726.50M | $401.24M |
| Total assets | $26.04B | $20.38B | $17.39B | $13.30B | $10.80B | $8.72B | $6.02B | $3.88B | $3.55B | $2.03B |
| Current assets | $10.47B | $9.19B | $7.78B | $6.65B | $5.22B | $4.52B | $2.83B | $2.34B | $2.42B | $1.34B |
| Total liabilities | $13.07B | $10.77B | $9.76B | $8.27B | $7.10B | $5.88B | $3.89B | $2.77B | $2.77B | $1.65B |
| Current liabilities | $10.44B | $8.36B | $7.36B | $6.00B | $4.95B | $3.74B | $2.75B | $2.01B | $2.04B | $1.07B |
| Total equity incl. NCI | $12.96B | $9.61B | $7.63B | $5.03B | $3.70B | $2.83B | $2.13B | $1.11B | $778.74M | $541.09M |
| Temporary (mezzanine) equity | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Inventory | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Accounts receivable | $2.63B | $2.24B | $2.04B | $1.72B | $1.39B | $1.01B | $835.28M | $574.81M | $437.05M | $322.76M |
| Goodwill | $3.58B | $1.27B | $1.23B | $824.00M | $777.00M | $241.00M | $157.00M | $148.84M | $128.73M | $82.53M |
| Long-term debt | $1.49B | Unavailable | Unavailable | Unavailable | Unavailable | $1.64B | $694.98M | Unavailable | Unavailable | Unavailable |
| Accounts payable | $204.00M | $68.00M | $126.00M | $274.00M | $89.00M | $34.00M | $52.96M | $30.73M | $32.11M | $38.08M |
Cash flow
| Metric | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 | 2020-12-31 | 2019-12-31 | 2018-12-31 | 2017-12-31 | 2016-12-31 |
|---|---|---|---|---|---|---|---|---|---|---|
| Operating cash flow | $5.44B | $4.27B | $3.40B | $2.72B | $2.19B | $1.79B | $1.24B | $811.09M | $642.94M | $159.08M |
| Capital expenditures | $868.00M | $852.00M | $694.00M | $550.00M | $392.00M | $419.00M | $265.00M | $224.46M | $150.51M | $105.56M |
| Investing cash flow | -$1.69B | -$2.50B | -$2.17B | -$2.58B | -$1.61B | -$1.51B | -$725.00M | -$347.42M | -$883.95M | -$108.24M |
| Financing cash flow | -$2.34B | -$1.34B | -$803.00M | -$344.00M | -$506.00M | $597.00M | -$302.00M | -$607.43M | $538.89M | -$55.75M |
| Net change in cash | $1.42B | $406.00M | $429.00M | -$257.00M | $53.00M | $901.00M | $209.00M | -$159.29M | $325.90M | -$10.85M |
| Stock-based compensation | $1.96B | $1.75B | $1.60B | $1.40B | $1.13B | $870.00M | $662.00M | $543.95M | $394.00M | $317.65M |
| Common dividends paid | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Common share repurchases | $1.84B | $696.00M | $538.00M | $0 | $0 | Unavailable | $0 | $0 | $55.00M | $0 |
| Depreciation & amortization | $738.00M | $564.00M | $562.00M | $433.00M | $472.00M | $336.00M | $252.00M | $149.60M | $113.88M | $83.08M |
Derived
| Metric | 2025-12-31 | 2024-12-31 | 2023-12-31 | 2022-12-31 | 2021-12-31 | 2020-12-31 | 2019-12-31 | 2018-12-31 | 2017-12-31 | 2016-12-31 |
|---|---|---|---|---|---|---|---|---|---|---|
| Free cash flow | $4.58B | $3.42B | $2.70B | $2.17B | $1.80B | $1.37B | $971.00M | $586.63M | $492.43M | $53.52M |
| Gross margin | 77.5% | 79.2% | 78.6% | 78.3% | 77.1% | 78.2% | 77.0% | 76.1% | 73.9% | 71.3% |
| Operating margin | 13.7% | 12.4% | 8.5% | 4.9% | 4.4% | 4.4% | 1.2% | -1.6% | -3.4% | -27.5% |
| FCF margin | 34.5% | 31.1% | 30.1% | 30.0% | 30.5% | 30.3% | 28.1% | 22.5% | 25.7% | 3.8% |
| SBC / revenue | 14.7% | 15.9% | 17.9% | 19.3% | 19.2% | 19.3% | 19.1% | 20.9% | 20.5% | 22.8% |
| Current ratio | 1.00x | 1.10x | 1.06x | 1.11x | 1.05x | 1.21x | 1.03x | 1.17x | 1.19x | 1.25x |
| Revenue YoY growth | 20.9% | 22.4% | 23.8% | 22.9% | 30.5% | 30.6% | 32.6% | 36.0% | 37.9% | Unavailable |
| Net margin | 13.2% | 13.0% | 19.3% | 4.5% | 3.9% | 2.6% | 18.1% | -1.0% | -6.1% | -29.8% |
| R&D / revenue | 22.3% | 23.2% | 23.7% | 24.4% | 23.7% | 22.7% | 21.6% | 20.3% | 19.7% | 20.5% |
| CapEx / revenue | 6.5% | 7.8% | 7.7% | 7.6% | 6.6% | 9.3% | 7.7% | 8.6% | 7.8% | 7.6% |
| Long-term debt / equity | 0.12x | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Effective tax rate | 22.7% | 18.0% | -71.7% | 18.5% | 7.6% | 20.7% | -835.8% | Unavailable | Unavailable | Unavailable |
Amounts are abbreviated; the exact reported value is carried in each cell. — means unavailable, not zero. Open NOW in the interactive workspace to inspect any figure back to its filing.
Source filings
10-Q · Filed 2026-07-23View SEC filing
10-Q · Filed 2026-04-23View SEC filing
10-K · Filed 2026-01-29View SEC filing
10-Q · Filed 2025-10-30View SEC filing
10-Q · Filed 2025-07-24View SEC filing
10-Q · Filed 2025-04-23View SEC filing
Reconciliation checks needing review
1 period on this page do not reconcile under this site’s normalization. Read that as a limitation here before an observation about the company: the figures are the filer’s own, the filings linked above are authoritative, and a difference usually means the concepts this site selected do not match how this filer presents its statements. Nothing is adjusted to make a check pass.